Enterprise
Updates and Maintenance
Information about StellarNotes updates, maintenance schedules, and version management
Updates and Maintenance
This page provides information about StellarNotes updates, maintenance schedules, and best practices for keeping your installation up to date.
Update Schedule
Regular Updates
- Security Updates: Released as needed (typically within 24-48 hours of discovery)
- Feature Updates: Released monthly on the first Tuesday
- Bug Fixes: Released bi-weekly or as needed for critical issues
Maintenance Windows
- Scheduled Maintenance: First Sunday of each month, 2:00 AM - 4:00 AM UTC
- Emergency Maintenance: Announced at least 2 hours in advance when possible
Version Management
Current Version
- Production: v1.0.0
- Beta: v1.1.0-beta
- Development: v1.2.0-dev
Support Policy
- Latest Version: Full support and updates
- Previous Major Version: Security updates only for 12 months
- Legacy Versions: End-of-life support available via enterprise contracts
Update Process
Automatic Updates (Recommended)
# Enable automatic updates
npm run update:auto
# Check update status
npm run update:statusManual Updates
# Check for available updates
npm run update:check
# Download and install updates
npm run update:install
# Restart services
npm run restart:servicesEnterprise Updates
For enterprise deployments, updates can be managed through:
- Azure DevOps pipelines
- Kubernetes rolling deployments
- Blue-green deployment strategies
Pre-Update Checklist
Before applying any update:
-
Backup Data
- Database backup
- Configuration files
- User-uploaded content
-
Review Release Notes
- Breaking changes
- New features
- Known issues
-
Test Environment
- Deploy to staging first
- Run automated tests
- Verify integrations
-
Rollback Plan
- Document rollback procedure
- Prepare previous version artifacts
- Notify stakeholders
Post-Update Verification
After applying updates:
Health Checks
- Application starts successfully
- Database migrations completed
- API endpoints respond correctly
- Authentication systems functional
- File uploads/downloads working
Performance Validation
- Response times within acceptable range
- Memory usage normal
- Database queries optimized
- Background jobs processing
Security Verification
- SSL certificates valid
- Access controls functioning
- Audit logs recording properly
- Security headers present
Rollback Procedures
Immediate Rollback (Emergency)
# Stop current version
npm run stop
# Restore previous version
npm run rollback:immediate
# Verify rollback success
npm run health:checkPlanned Rollback
# Graceful shutdown
npm run shutdown:graceful
# Restore from backup
npm run restore:backup --version=previous
# Restart with previous version
npm run start:previousNotification Channels
Stay informed about updates and maintenance:
Email Notifications
- Subscribe to updates: updates@stellarnotes.com
- Critical alerts: alerts@stellarnotes.com
Status Pages
- Primary: https://status.stellarnotes.com
- Mirror: https://stellarnotes.statuspage.io
Community Channels
- Discord: https://discord.gg/stellarnotes
- GitHub: https://github.com/stellarnotes/releases
Maintenance Modes
Planned Maintenance
During scheduled maintenance:
- Read-only mode activated
- New sessions blocked
- Existing sessions preserved (up to 30 minutes)
- Status page updated
Emergency Maintenance
For critical issues:
- Immediate service interruption
- All users notified via multiple channels
- Regular status updates every 15 minutes
Configuration Management
Environment-Specific Configurations
{
"production": {
"updateChannel": "stable",
"autoUpdates": false,
"maintenanceWindow": "02:00-04:00 UTC"
},
"staging": {
"updateChannel": "beta",
"autoUpdates": true,
"maintenanceWindow": "01:00-02:00 UTC"
},
"development": {
"updateChannel": "nightly",
"autoUpdates": true,
"maintenanceWindow": "any"
}
}Feature Flags
Control feature rollouts during updates:
- Gradual rollout: Enable for percentage of users
- A/B testing: Test new features with control groups
- Emergency disable: Quickly disable problematic features
Troubleshooting Updates
Common Issues
Database Migration Failures
# Check migration status
npm run db:migration:status
# Manually run failed migration
npm run db:migration:run --migration=specific_migration
# Rollback migration if needed
npm run db:migration:rollback --steps=1Service Startup Failures
# Check service logs
npm run logs:service --tail=100
# Verify configuration
npm run config:validate
# Clear cache and restart
npm run cache:clear && npm run restartPerformance Degradation
# Monitor system resources
npm run monitor:performance
# Analyze slow queries
npm run db:analyze:slow
# Clear application cache
npm run cache:application:clearSupport and Escalation
Self-Service Resources
- Knowledge Base: https://docs.stellarnotes.com/troubleshooting
- Community Forum: https://community.stellarnotes.com
- GitHub Issues: https://github.com/stellarnotes/issues
Professional Support
- Standard Support: Business hours, response within 24 hours
- Premium Support: 24/7 availability, response within 4 hours
- Enterprise Support: Dedicated support team, response within 1 hour
Emergency Escalation
For production-down scenarios:
- Phone: +1-800-STELLAR (24/7)
- Emergency Email: emergency@stellarnotes.com
- Slack Connect: #stellarnotes-emergency
Compliance and Auditing
Change Management
All updates are tracked and logged:
- Change requests documented
- Approval workflows enforced
- Deployment logs maintained
- Rollback procedures tested
Compliance Requirements
- SOC 2: Change management controls
- ISO 27001: Information security management
- GDPR: Data protection during updates
- HIPAA: Healthcare data security (if applicable)
Contact Information
For questions about updates and maintenance:
- General Inquiries: maintenance@stellarnotes.com
- Technical Support: support@stellarnotes.com
- Emergency Issues: emergency@stellarnotes.com
- Documentation Feedback: docs@stellarnotes.com